What does Mastic Masters Cover

Our 2 year written warranty covers any defect in pool caulking materials or workmanship, includes coverage for replacement of pool caulking or mastic materials which fail to achieve the proper seal, exhibits delamination or adhesion or cohesion, or if proper cure does not occur.

Our warranty lasts for two years from the date of installation for pool caulking mastic.

What we do not cover

Warranty Exclusions: include but not limited to failure resulting from movement of concrete or any other substrate that may affect the pool caulking or pool mastic application.  We do not cover damage due to concrete shrinkage, structural cracks or concrete defects, faulty construction, design or faulty materials other than our mastic, improper installation, misuse of structure, settlement, or accident, fire, or other casualty or physicial damage.

Warranty does not cover any drainage or sprinkler issues after our product installation.  The warranty does not cover fading, or discolorization caused by any chemicals used by your pool service provider, gardner or any other service provider.  Warranty does not cover clean up or replacement if joint or mastic is stepped on by residents or pets.  We also do not cover any variance in color of mastic or pool caulking.  The final cured color of the actual mastic or pool caulking may vary.